Refund policy

Return any product within 30 days of delivery for a full refund, no questions asked.

How it works

  • 30 days: you have 30 days from the day your order is delivered to start a return.
  • Any reason: opened or unopened, you don't need to tell us why.
  • Full refund: we refund the full price of the products you return to your original payment method. Subscribe & save orders are covered the same way.

How to start a return

  1. Request a return from the Orders page in your account, or email support@anovahealth.com or call (864) 214-2264 with your order number.
  2. We reply with return instructions and the address to send your return to.
  3. Pack the products and ship them back. Return shipping is at your cost, unless we made a mistake (see below).

Refunds

  • We issue your refund within 5 business days of receiving your return. Your bank may take a few more days to show it.
  • Original shipping charges aren't refunded, unless the return is because of our error.

Damaged, defective or wrong items

If your order arrives damaged or defective, or isn't what you ordered, contact us within 30 days of delivery. We cover the return shipping and send a replacement or give you a full refund, including shipping.

Questions